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Frequently Asked Questions
Find answers to common questions about our pujas,
booking process, payments, and more.
Q1How do I book a puja on Taramaa Online Puja?⌃
Browse through our list of pujas, select the puja you wish to book, choose your preferred date and time, provide the required details, make the payment, and receive confirmation instantly.
Q2What details are required for booking a puja?⌄
You may be asked for devotee details, the preferred date and time, delivery information where Prasad is included, and any ceremony-specific details shown during booking.
Q3Can I reschedule or cancel my puja booking?⌄
Rescheduling and cancellation depend on the booking status and the applicable policy for the selected Puja. Contact support for assistance with an existing booking.
Q4How will I receive the puja prasad?⌄
For supported Pujas, Prasad is prepared after the ceremony and delivered to the address provided during the booking process.
Q5Are the payments secure on your platform?⌄
Online payment flows are handled through the platform's existing secure payment process. Never share your OTP, password or payment PIN with anyone.
Q6Can I watch the puja ceremony live?⌄
Live telecast is available for supported ceremonies. The relevant live-session information is shown when a Puja supports the experience.
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